Showing posts with label upgrades. Show all posts
Showing posts with label upgrades. Show all posts

Sunday, September 11, 2011

Flying on 9/11

Both Crosscheck and I are flying internationally (EX USA) today, the tenth anniversary of the 9/11 attacks. Airport traffic seems moderate for a Sunday, perhaps a little lighter than normal. We will see and hear some industry stats in the days to come.

For me, flying on 9/11 wasn't a personal statement about freedom, or sending a statement to terrorists, it was a function of knowing that I had to be in Europe on September 12, and picking a flight that would get me there overnight from the East Coast. Only after getting the confirmation email did I look and think, "Oh crap, that departure is the 10th anniversary of September 11!"

But I didn't think about changing my plans. If anything, security leading up to today has been more strict (at least...I assume it has!), and scoring an upgrade (money + miles on CO) was smooth.

Here's to pondering the changes 9/11 brought (not just to air travel), and to safer flying from now on.

Tuesday, June 28, 2011

Don't You Know Who I Am?

I'm a 1k flyer on United. We've spent a lot of time together, United and me. For most of 2010, we were having a mad affair 34,000 feet up.

So here's what I don't get: United still doesn't know me. Like, really know me. United forgets that I prefer aisle seats. And that I have very particular dietary requests. When I get an upgrade, or if I'm traveling overseas, I know I have to pick up the phone and call United. My online profile with United clearly states my meal preference, so it should be in their system...but for some reason, that information isn't transferred over to the ground staff at the airport. Why do I have to call and request a special meal, when that information is clearly included in my profile?

Yeah, yeah, I know: "you got the upgrade, so why are you complaining?"

It's the principle.